When he arrived in the morning Hymie first sharpened his pencils; he did this religiously no matter how many calls were coming in, because, as he explained to me later, if he didn’t sharpen the pencils first thing off the bat they would never get sharpened. The next thing was to take a glance out the window and see what the weather was like. Then, with a freshly sharpened pencil he made a little box at the head of the slate which he kept beside him and in it he gave the weather report. This, he also informed me, often turned out to be a useful alibi. If the snow were a foot thick or the ground covered with sleet, even the devil himself might be excused for not shuffling the waybills around more speedily, and the employment manager might also be excused for not filling up the holes on such days, no? But why he didn’t take a crap first instead of plugging in on the switchboard soon as his pencils were sharpened was a mystery to me. That too he explained to me later.
Anyway, the day always broke with confusion, complaints, constipation and vacancies. It also began with loud smelly farts, with bad breaths, with ragged nerves, with epilepsy, with meningitis, with low wages, with back pay that was overdue, with worn-out shoes, with corns and bunions, with flat feet and broken arches, with pocket books missing and fountain pens lost or stolen, with telegrams floating in the sewer, with threats from the vice-president and advice from the managers, with wrangles and disputes, with cloudbursts and broken telegraph wires, with new methods of efficiency and old ones that had been discarded, with hope for better times and a prayer for the bonus which never came. The new messengers were going over the top and getting machine-gunned; the old ones were digging in deeper and deeper, like rats in a cheese. Nobody was satisfied, especially not the public. It took ten minutes to reach San Francisco over the wire, but it might take a year to get the message to the man whom it was intended for – or it might never reach him.
The Y.M.C.A., eager to improve the morale of working boys everywhere in America, were holdings meetings at noon hour and wouldn’t I like to send a few spruce-looking boys to hear William Carnegie Asterbilt Junior give a five minute talk on service. Mr. Mallory of the Welfare League would like to know if I could spare a few minutes some time to tell me about the model prisoners who were on parole and who would be glad to serve in any capacity, even as messengers. Mrs. Guggenhoffer of the Jewish Charities would be very grateful if I would aid her in maintaining some broken-down homes which had broken down because everybody was either infirm, crippled or disabled in the family. Mr. Haggerty of the Runaway Home for Boys was sure he had just the right youngsters for me, if only I would give them a chance; all of them had been mistreated by their stepfathers or stepmothers.
The Mayor of New York would appreciate it if I would give my personal attention to the bearer of the said letter whom he could vouch for in every way -but why the hell he didn’t give said bearer a job himself was a mystery. Man leaning over my shoulder hands me a slip of paper on which he has just written – “Me understand everything but me no hear the voices.” Luther Winifred is standing beside him, his tattered coat fastened together with safety pins. Luther is two sevenths pure Indian and five sevenths German-American, so he explains. On the Indian side he is a Crow, one of the Crows from Montana. His last job was putting up window shades, but there is no ass in his pants and he is ashamed to climb a ladder in front ofa lady. He got out of the hospital the other day and so he is still a little weak, but he is not too weak to carry messages, so he thinks.
And then there is Ferdinand Mish – how could I have forgotten him? He has been waiting in line all morning to get a word with me. I never answered the letters he sent me. Was that just? he asks me blandly. Of course not. I remember vaguely the last letter he sent me from the Cat and Dog Hospital on the Grand Concourse, where he was an attendant. He said he repented that he had resigned his post “but it was on account of his father being too strict over him, not giving him any recreation or outside pleasure”. “I’m twenty-five now,” he wrote, “and I don’t think I should ought to be sleeping no more with my father, do you? I know you are said to be a very fine gentleman and I am now self-dependent, so I hope …” McGovem, the old trusty, is standing by Ferdinand’s side waiting for me to give him the sign.
He wants to give Ferdinand the bum’s rush – he remembers him from five years ago when Ferdinand lay down on the sidewalk in front of the main office in full uniform and threw an epileptic fit. No, shit, I can’t do it! I’m going to give him a chance, the poor bastard. Maybe I’ll send him to Chinatown where things are fairly quiet. Meanwhile, while Ferdinand is changing into a uniform in the back room, I’m getting an earful from an orphan boy who wants to “help make the company a success”. He says that if I give him a chance he’ll pray for me every Sunday when he goes to church, except the Sundays when he has to report to his parole officer. He didn’t do nothing, it appears. He just pushed the fellow and the fellow fell on his head and got killed. Next: An ex-consul from Gibraltar. Writes a beautiful hand – too beauti- fill. I ask him to see me at the end of the day – something fishy about him. Meanwhile Ferdinand’s thrown a fit in the dressing room. Lucky break! If it had happened in the subway, with a number on his hat and everything, I’d have been canned. Next:
A guy with one arm and mad as hell because McGovem is showing him the door. “What the hell! I’m strong and healthy, ain’t I?” he shouts, and to prove it he picks up a chair with his good arm and smashes it to bits. I get back to the desk and there’s a telegram lying there for me. I open it. It’s from George Blasini, ex-messenger No. 2459 of S.W. office. “I am sorry that I had to quit so soon, but the job was not fitted for my character idleness and I am a true lover of labour and frugality but many a time we be unable to control or subdue our personal pride.” Shit!
In the beginning I was enthusiastic, despite the damper above and the clamps below. I had ideas and I executed them, whether it pleased the vice-president or not. Every ten days or so I was put on the carpet and lectured for having “too big a heart”. I never had any money in my pocket but I used other people’s money freely. As long as I was the boss I had credit. I gave money away right and left; I gave my clothes away and my linen, my books, everything that was superfluous. If I had had the power I would have given the company away to the poor buggers who pestered me. If I was asked for a dime I gave a half dollar, if I was asked for a dollar I gave five.
I didn’t give a fuck how much I gave away, because it was easier to borrow and give than to refuse the poor devils. I never saw such an aggregation of misery in my life, and I hope I’ll never see it again. Men are poor everywhere – they always have been and they always will be. And beneath the terrible poverty there is a flame, usually so low that it is almost invisible. But it is there and if one has the courage to blow on it it can become a conflagration. I was constantly urged not to be too lenient, not to be too sentimental, not to be too charitable. Be firm! Be hard! they cautioned me. Fuck that! I said to myself, I’ll be generous, pliant, forgiving, tolerant, tender. In the beginning I heard every man to the end; if I couldn’t give him a job I gave him money, and if I had no money I gave him cigarettes or
I gave him courage. But I gave! The effect was dizzying. Nobody can estimate the results of a good deed, of a kind word. I was swamped with gratitude, with good wishes, with invitations, with pathetic, tender little gifts. If I had had real power, instead of being the fifth wheel on a wagon. God knows what I might have accomplished. I could have used the Cosmodemonic Telegraph Company of North America as a base to bring all humanity to God; I could have transformed North and South America alike, and the Dominion of Canada too. I had the secret in my hand: it was to be generous, to be kind, to be patient. I did the work of five men. I hardly slept for three years. I
